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petruzzi oil mill - if_IT_167824

FAQ

Home FAQ
Do you ship to Europe?
How long will take for my delivery to arrive?
Can I follow my shipment?
Can I request a change of delivery date?
What happens if I'm not at home at the time of delivery?
What should I do if the package received seems damaged or not intact?
What payment methods do you accept?
Is the oil 100% Italian?
Do you ship to Europe?

Yes, we also ship to Europe. In these years our Green Gold has reached 10 nations

How long will take for my delivery to arrive?

The delivery of the purchased goods takes place on average within 48 hours by express courier Bartolini. Please note that delivery times may be delayed in the case of holidays.

The carrier does not make deliveries on holidays and weekends. For orders made by bank transfer, shipping times will be calculated starting from the confirmation of payment.

Can I follow my shipment?

Of course, you can follow your shipment by clicking this link: https://vas.brt.it/vas/sped_numspe_par.htm. You will also receive sms / email alert of the shipment.

Can I request a change of delivery date?

Yes, you can request a variation of the delivery date via the link in the sms / mail alert.


What happens if I'm not at home at the time of delivery?

In case of absence of the recipient or of the person authorized to receive the products, our courier will leave a warning message and will try a new delivery the next working day.


What should I do if the package received seems damaged or not intact?

If at the time of delivery the package is not intact you can accept with reserve or refuse and send back to the sender. In the latter case we will proceed with a new submission.


What payment methods do you accept?

At the moment we only accept bank transfer and cash on delivery. We reserve the right to integrate new payment methods in the future

Is the oil 100% Italian?

Absolutely yes! We have produce our Extra Virgin Olive Oil for several generations, in our mill at Pozzo Faceto di Fasano.


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